Small Business Cyber Risk Reviews in East Tennessee

What a review looks at

Small businesses rarely have a security problem in the abstract. They have specific, ordinary gaps that built up over years of getting work done — a shared login nobody has changed, a former employee still on the account, backups that were set up once and never checked.

A cyber risk review walks through the areas where those gaps usually sit:

• Passwords and multi-factor authentication. Which accounts have a second step enabled, which do not, and which ones matter most.
• Account ownership. Who actually owns the business email, the domain, the website, and the social accounts. This one surprises people more than any other.
• Shared access. Logins passed around the team, and what happens to them when someone leaves.
• Business email protection. How a convincing fake invoice or password reset would land, and what would slow it down.
• Backups and recovery. Not just whether backups exist, but whether anyone has confirmed they would restore.

What you get back

A short written summary in language you can act on without a technical background. It covers what already looks reasonable, the handful of things worth attention, and three to five concrete next steps in priority order.

Where something is genuinely fine, it says so. A review that flags everything as urgent is not useful, and it is not honest.

What this is not

This is a practical review, not a formal exercise, and it is worth being exact about the difference.

It is not a compliance certification, a security audit in the regulatory sense, or a penetration test. Nothing is exploited, no passwords are tested, and no systems are scanned in ways that could disrupt them. If your business needs a formal audit for an insurer or a contract, you need a different service and I will tell you that plainly.

It is also not a guarantee. Nobody can promise a business will not have an incident. What a review does is make sure the obvious, common paths are closed and that you know where you stand.

Why account ownership comes up so often

The single most common finding has nothing to do with hackers. It is that no one at the business can prove they control their own accounts.

A domain registered under a former web designer's personal email. A Google Business Profile claimed by someone who left three years ago. A Facebook page whose only admin no longer works there. None of that is anyone's fault — it is just what happens when a business grows and people move on.

It becomes a problem at exactly the wrong moment, usually when you need to change something urgently and discover you cannot. Sorting it out while nothing is wrong is far easier than sorting it out during an emergency.

Where to start

The free Local Business Tech Check includes a first pass at this alongside the rest of your setup. If account protection is the specific reason you are here, say so when you get in touch and the review will focus there.

Ongoing help with the same areas is covered under managed IT support.